AI voice operations platform

The operating system for AI voice calling.

AI voice agents that run inbound and outbound calls end to end — from lead qualification and booking to live conversation and post-call analysis. Built for how Global businesses actually operate.

Live AI voice call Outbound
Live result

Lead qualified

Budget
$5,000+
Interest
Product demo
Timeline
This month
Calendar

Meeting booked

Tomorrow, 11:00 AM
With: Sales team

Live
BT AI VoiceOps

Qualifying lead...

Synced

CRM updated

New lead added and
call notes updated.

Automated

Follow-up sent

Product details sent
by email and SMS.

Books meetingsCalendar-ready actions
Updates CRMContext stays in sync
Sends follow-upsEmail and SMS instantly
How it works

Voice operations, unified.

One continuous flow — from the data you connect to the conversations you review. Every stage lives on one platform, so nothing is stitched together across tools.

01

Connect data

Bring in your leads and business data so agents call with full context.

Leads data imported1,240
02

Configure agent

Name the agent, then set its script, voice, rules and workflow per scenario.

Name · Script · Voice · RulesReady
03

Launch calls

Run inbound and outbound calls on hosted infrastructure, at scale.

DialingInbound + Outbound
04

Analyze conversations

Recordings, transcripts, summaries, intent and next actions — automatically.

Call sentimentPositive · 92%
Capabilities

Everything the call touches.

A single operational stack — from the systems you connect to the console you run it all from. Each layer works with the next, so voice operations stay coherent end to end.

Integrations

CRM and business systems connect in, so agents call with live context.

Connected

Agent builder

Script, voice, rules and workflow — configured per calling scenario.

Configurable

Calling engine

Inbound and outbound conversations, handled by AI voice agents.

Inbound + Outbound

Analysis engine

Recordings, transcripts, summaries, intent and next actions.

Automatic

Hosted infrastructure

Telephony and servers, managed and ready for production scale.

Managed

Operations console

Centralized visibility and control across every voice workflow.

One place
Resources

One platform, many conversations.

AI VoiceOps adapts to your workflows. Explore how it solves real business challenges.

Conversation recordingReal estate lead engagement preview
00:00 / 00:43

The problem

Our solution

What happens with AI VoiceOps

How it works
Real estate lead engagement workflow showing an inbound enquiry or missed-call trigger, AI qualification, appointment booking and WhatsApp follow-up.
Expanded real estate lead engagement workflow.
Voice agent previews

Experience AI Voice Agents in Action

Explore focused voice experiences across the workflows your teams run every day. Select any agent to hear a representative conversation.

Real Estate
Lead qualification and site visits
Agent preview00:43
Customer Support
Inbound help and issue resolution
Agent preview01:01
Appointments
Confirmations and rescheduling
Agent preview00:51
Collections
Payment intent and follow-up
Agent preview00:38
Enquiry Routing
Intent capture and smart transfer
Agent preview00:37
Conversation Intelligence
Summaries, sentiment and next actions
Agent preview00:55
Use-case specialised agents
Human-like conversations
Inbound and outbound ready
Frequently asked questions

Questions, answered.

A quick overview of what AI VoiceOps can do, how pricing works, how it connects with your stack, and what onboarding looks like.

What can AI VoiceOps automate?
AI VoiceOps supports inbound and outbound calling workflows such as lead qualification, appointment booking, customer support, reminders, follow-ups, and post-call analysis. Agents can follow scenario-specific scripts and rules while producing recordings, transcripts, summaries, intent signals, outcomes, and next actions for your team.
How does pricing work?
Pricing is tailored to the workflow and expected usage. The main factors typically include call volume, call duration, languages, telephony requirements, integrations, concurrency, and support needs. Book a Demo and we’ll recommend a plan based on your use case rather than forcing every team into the same package.
Which tools and systems can AI VoiceOps integrate with?
AI VoiceOps is designed to connect with CRM, lead management, scheduling, support, and other business systems so agents can use relevant context and write outcomes back to your workflow. Integration scope depends on the systems you use; during onboarding, we map the required data flow and confirm the best connection method for each system.
How do you approach security and access to business data?
Access should be limited to the data needed for the configured workflow. We recommend defining data permissions, retention needs, user access, and integration scope before production launch. Security and deployment requirements can be reviewed during the solution design process so the setup matches your organization’s policies and operational needs.
What does onboarding look like?
Onboarding starts with your target use case, call flow, success criteria, languages, data sources, and escalation rules. We then configure the agent, connect the required systems, test representative call scenarios, review outputs with your team, and move to production once the workflow is ready.
Can calls be transferred or escalated to a human?
Yes. Workflows can be designed to hand off or escalate calls when a customer asks for a person, a defined condition is met, or the conversation falls outside the agent’s configured scope. The exact transfer flow depends on your telephony setup and operating process.

Put your phone lines on autopilot.

See AI VoiceOps handle a live call on your own scenario. We'll set up a walkthrough in minutes.

Book a Demo